Operations Add-on
Give internal requests one accountable queue.
Route employee IT, facility and administration requests with owners and service status.
The problem it solves
Replace informal coordination with accountable work.
Internal Helpdesk replaces informal messages, paper registers and disconnected spreadsheets with a controlled, visible workflow inside NextGenERP.
How it works
A short, connected workflow.
Core capabilities
Service categories
Ownership
Priority and status
Resolution history
Connected, not isolated
Works with your core NextGenERP records.
Employees · Branches · Notifications
Designed for
The teams closest to the work.
Employees · IT teams · Facility teams
Checking current availability…
Add-on FAQ
Know how activation and billing work.
Is Internal Helpdesk a standalone product?+
No. Internal Helpdesk is an optional workflow Add-on for an eligible NextGenERP core subscription.
Can Internal Helpdesk be added later?+
Yes. Activate it when your team needs the workflow, subject to the current plan dependencies and availability.
Is the Add-on billed monthly and annually?+
Available Add-ons show independent monthly and annual prices from the NextGenERP pricing service.
Modular by design